Refund policy

 

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is 30 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
In order to exercise your right of revocation, you must inform us (PQ Wirt GmbH, Bäckerbreitergang 12, 20355 Hamburg) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract.
To comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.


Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You will bear the direct cost of returning the goods.

Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).

To: PQ Wirt GmbH, Bäckerbreitergang 12, 20355 Hamburg , e-mail: info@shop4tesla.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)

- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only in case of paper communication)
- Date(s)
(*) Delete where inapplicable