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Trouble with Tesla Cybertruck: Customer receives vehicle parked for months

Trouble with Tesla Cybertruck: Customer receives vehicle parked for months

Imagine you order your long-awaited Tesla Cybertruck – and receive a unit that has been sitting unused in a parking lot since January. This is exactly what recently happened to a buyer from Texas. We explain what is behind this, what risks long idle times pose, and how Tesla is responding.

How did the incident occur?

  • Quick VIN Assignment: Buyer Reza Soltani received his vehicle ID immediately after ordering.

  • Ready for Pickup in a Week: According to Tesla, the truck should be immediately available.

  • Storage Time Revealed: An inquiry revealed that the Cybertruck was already produced on January 8, 2025 and had been sitting on a company parking lot since then.

Why is this problematic?

1. Recall due to Roof Rail

  • Early production batches have a component that can come loose.

  • Vehicles had to be reworked; not all repairs convinced customers.

2. Battery Health

  • Lithium-ion batteries do not like deep discharge or heat.

  • Months without movement can accelerate cell aging if no optimized storage management is in place.

3. Loss of Trust among Buyers

  • Expectation: “New car fresh off the line”

  • Reality: Potentially repaired or longer-stored vehicles

Tesla's Current Cybertruck Challenges

Problem Area Status May 2025 Tesla's Measure
Inventory approx. 2,400 trucks unsold $10,000 discount on ready-to-deliver models
Recall roof railing Series error fixed from April 2011 production Replacement + software update
Demand < expectation Polarizing design & price Price actions, marketing

What affected buyers should do

  1. VIN check: Check production date and service history.

  2. Inquire recall status: Request confirmation of completed repairs.

  3. Read battery condition: Request battery reports upon delivery.

  4. Request new production date: If storage duration is too long, ask for fresh manufacturing.

Conclusion & Outlook

The case shows that Tesla's supply chain for the Cybertruck is not running smoothly yet. Anyone ordering now should pay particular attention to the production date and re-checked recall updates. Tesla is working on discounts and quality improvements, but needs to regain trust to achieve the announced quantities.

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