Tesla is the focus of reports about possible problems with the latest Hardware 4 (AI4). Some customers have reported failures of functions such as navigation, GPS and cameras, which could be due to a short circuit in the car computer. Tesla is already working on solutions to keep the user experience at its usual high level. What we know so far and how Tesla is reacting, you can find out in this article.
What is Hardware 4 and what functions does it offer?
Since the beginning of 2023 Hardware 4 (AI4) in Tesla-vehicles. This cutting-edge technology is based on two FSD-2 chips from Samsung and supports essential vehicle functions such as:
- Safety assistants
- Navigation and GPS
- Rear view camera
- Autonomous driving (autopilot)
Hardware 4 was developed to further advance Tesla's vision of autonomous driving. Improved with continuous software updates Tesla the functionality of the vehicles.
Occasional reports of failures
In recent weeks, there have been isolated reports from customers who have reported failures in functions such as GPS, navigation and safety assistants. Some of the affected vehicles appear to be using a new version of Hardware 4, known internally as AI4.1 internally.
Possible cause
According to reports, a short circuit in the car computer could be the cause. This is possibly caused by the 12-volt battery during the camera calibration process. However, these are speculative assumptions that Tesla currently under review.
Affected functions
Some users report the following restrictions:
- Navigation and GPS malfunctions
- Temporary failure of the reversing camera
- Restrictions with assistance systems
It is important to emphasize that these reports occur sporadically and do not affect all vehicles with Hardware 4.
How to react Tesla?
Tesla has already taken initial measures to analyze the reported incidents and work on solutions. The following is known so far:
- Software updates: Tesla is planning an over-the-air update (OTA), which should bring improvements in the short term.
- Long-term solutions: Should a hardware replacement be necessary Tesla will implement this as part of its comprehensive range of services.
- Customer service: Tesla Encourages customers to report potential problems directly via the Tesla-app to find solutions quickly.
Tesla attaches great importance to maintaining a high level of customer satisfaction and works hard to minimize potential inconveniences.
What can affected customers do?
If you notice that the functions of your Tesla are restricted, you can take the following steps:
- System updates: Check whether you have installed the latest software update.
- Tesla-Contact service: Report any problems directly via the Tesla-app to get quick support.
- Check safety functions: Make sure that essential systems such as braking and steering systems are working properly.
Tesla is known for its fast and reliable service, providing customers with comprehensive support in such situations.
Conclusion and outlook
Tesla remains a pioneer in electromobility, even if new technologies occasionally pose challenges. The reports of possible hardware 4 failures only affect isolated vehicles, and Tesla is already working on solutions to further optimize the user experience. Customers can count on Tesla's proven service and innovative software updates to quickly resolve any issues.
With continuous improvements and close customer communication Tesla will continue to meet the high expectations of its users.
Keywords
Tesla, Tesla Model Y, Tesla Model 3, Tesla Accessories, Tesla Store, Shop4Tesla, Tesla News, Tesla Hardware 4, Autopilot
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