Return form

Thank you for your order in our online store. If you would like to request a return, please help us to process your return quickly by completing the following return form. This will enable us to process your return quickly and easily. If you have any further questions, you can contact our customer service team at any time.

For which shipping service provider do I receive the return label?

You will receive a DHL returns label. This is valid for 14 days. 

Is the return free of charge for me?

There are no costs for you for a return.

How long can I register a return?

Within 30 days of delivery of the goods. You then have 14 days to return the goods to us. 

When will I get my money back?

You will receive the refund within 3 working days of the return being delivered to our warehouse. The refund will be made using the same payment method that was used to pay for the order. If there are any queries regarding the condition of the goods or parts are missing, an employee will contact you within these 3 working days to clarify this.